REFUND AND RETURNS POLICY
Thank you for choosing COMFORTHAVENYYDS LLC. We are committed to ensuring your satisfaction with your purchase. Below is our refund and return policy:
1. Refund Terms
We offer refunds within 7 days of product delivery.
Returned items must be unopened, unused, and in their original packaging with all tags intact.
2. Return Process
Return Request: If you would like to return an item, please contact us within 7 days of receiving it by contacting us at:
Phone: 857-737-4796
Email: [email protected]
Return Verification: We will verify your return request as soon as we receive it and provide you with a return address and instructions.
Returning Items: Please return the item to the designated address. Please ensure you include your order number and contact information in the return package.
3. Refund Processing
Once we receive and inspect the returned item and confirm that it qualifies for a refund, we will process the refund within 7 business days. Refunds will be made via the original payment method, including but not limited to credit and debit cards.
4. Shipping Responsibility
If the return is due to product issues (such as damage or incorrect shipment), COMFORTHAVENYYDS LLC will cover the return shipping costs.
Shipment costs are the customer’s responsibility for returns due to personal reasons (such as dislike or incorrect size).
5. Questions and Assistance
If you encounter any issues with the refund or return process, please feel free to contact us. We will be happy to assist you.
6. Disclaimer
Our after-sales service policies may change at any time. Please review the latest policies on our website before returning any product.
Thank you for choosing COMFORTHAVENYYDS LLC. We look forward to providing you with quality products and services!